Customers join with one link
No app and no account, so a reference does not depend on the customer's technical setup.
A reference only helps if you can use it. A testimonial recorded as clean, separate audio and video tracks can be cut for a landing page, a deck or a short clip, instead of being stuck as a rough call someone captured on a phone.
Airtape runs in the browser, so the customer does not install anything or create an account. They join through a link, their own machine records their audio and video locally as separate tracks, and the files are stored on EU servers with a defined retention window.
Why teams choose Airtape
Material you can cut
Audio and video are recorded locally and kept as separate tracks, which keeps the recording usable for editing and clips.
EU storage, no trackers
Recordings are stored on EU servers with a defined retention window and no third-party trackers on the recording page.
Consent, storage and deletion in one place
A customer testimonial is personal data, and often includes a name, a company and a logo. The practical questions matter: who agreed to what, where the file lives, how long it stays and who can open it. Airtape gives you a plain answer for each.
Customers agree to the recording and its use before it starts
Recordings are stored on EU servers
A defined retention window applies to every testimonial
Recordings can be deleted when they are no longer needed
A recording workflow you can describe to a customer
Consent before recording
The session is announced as recorded before it begins, and the intended use is agreed with the customer.
Storage in the EU
Recordings are written to servers in the European Union rather than to a stack spread across regions.
Defined retention
A retention window sets how long a recording is kept, so testimonials do not linger in storage indefinitely.
Deletion and access
Recordings can be deleted when they are no longer needed, and access stays with the people who need it.
Testimonial recording checklist
A short checklist for recorded customer testimonials: consent and intended use, storage, retention and access.
Agree the recording and its use before the session starts
Confirm where the recording is stored
Set a retention window for each testimonial
Decide who can open the recording
Frequently asked questions
Do customers need an account?
No. Customers join through a browser link, without installing anything or creating a login.
Can I edit the recording afterwards?
Yes. Audio and video are recorded locally as separate tracks, which keeps the material usable for editing and clips.
Where are the recordings stored?
On servers in the European Union, with a defined retention window and no third-party trackers on the recording page.
How do we handle the customer's consent?
Airtape provides the recording workflow; the wording of the consent form and the agreed use of the testimonial stay with your team.
Is this legal advice?
No. Airtape provides the recording workflow and the data-location facts; your own review decides what fits each testimonial.